hawksviewhouse.com - Rates and Rental Policies

Rates:

Email inquires are great but please call us by phone to make your reservation:
$135/night (2 night minimum), Holiday weekends (3 night Minimum), plus 10% state and local tax 


$885 a week plus 10% state and local tax  
The above rates apply for 1-4 guests, Additional guests are $20 per night per person








$65 cleaning fee per stay for 1-4 guests people, $75 with pet or for 4 + guests
$70 weekly pet fee, per pet
$15 pet fee per day for shorter stays
$300 security/damage deposit (credit card number held)
Inquire about discounts for longer stays

Note: Until confirmed, rates are subject to change without notice.

Credit Cards Accepted:

Hawk's View House Rental Polices:

Check-in time is 3:00 P.M.
Check-out time is 10:00 A.M.

RESERVATION POLICY:.

· Once you make a reservation, we will email or mail you a rental agreement. You will need to sign and return this rental agreement with a payment within (7) seven days to secure your reservation. For weekly rentals: If your reservation is made less than 30 days prior to arrival date than the full rental amount is due at booking. If your reservation is more than 30 days in advance than one half (50%) is due at the time of booking. For nightly rentals: If your reservation is made less than 60 days prior to arrival date than the full amount is due at booking. If your reservation is more than 60 days in advance than one half (50%) is due at the time of booking.

After we receive your prepayment deposit and signed agreement, a receipt will be emailed or mailed confirming your reservation. The remaining balance of the rental must be received in FULL (30) thirty days prior to check-in date for weekly rentals and (60) days prior to check-in for nightly rentals.

· We prefer payments by check (personal, bank, traveler's) but we can accept MC/VISA. Sorry NO Corporate or Business credit cards we only except personal credit cards.

· After we receive your final payment a key pad code for entry to the house along with driving directions and a copy of the check-out instructions will be
emailed or mailed to you.

· Security Deposit: We requested and keep on file a credit card number (VISA, MasterCard) with signed authorization from you in lieu of a security deposit. The credit card will be charged for any excess cleaning, damages to the property and it’s contents up to $300. You will be notified of any damages incurred prior to charges being made to their credit card.

· The person (Guest) making the reservation must be at least 23 years of age.

· The person (Guest) signing the rental agreement is responsible for all members of their party and will be held accountable for any damages or noncompliance of policies.

· In no event shall (Guest) assign or sublet the rental property in whole or part. Violations of these rules are grounds for expedited eviction, with no refund.

CANCELLATION POLICY:

· If you need to cancel your reservation, please do so in writing immediately.

· Cancellation policy for weekly and nightly rentals:
If the reservation is canceled 60 or more days prior to arrival, a cancellation fee of $100 will be charged. If the reservation is canceled 30 to 59 days prior to arrival, a cancellation fee of $150 will be charged. If the reservation is canceled within 29 days prior to arrival, the full rent, less the cleaning fees and sales tax, will be forfeited unless the property is re-rented, at which point you will be charged the $150 cancellation fee. If you make your deposit by MC or VISA and some of this is refunded to you there will be an additional 3% fee taken out of your deposit amount to cover the credit card processing fees we have incurred.Cancellation policy for monthly rentals: If the reservation is cancelled 90 or more days prior to arrival, a cancellation fee of $100 will be charged. If the reservation is cancelled 60 to 89 days prior to arrival, a cancellation fee of $300 will be charged. If the reservation is cancelled within 60 days prior to arrival, the full rent, less the cleaning fees and sales tax, will be forfeited unless the property is re-rented, at which point you will be charged the $100 cancellation fee.

· Sorry No Refunds will be given due to early check-outs, utility outages, malfunctioning of appliances, equipment or maintenance issues.

· NO reduction in the number of nights will be allowed upon arrival. Any changes to your reservations must be made (30) thirty days before your scheduled arrival date for weekly and nightly rentals and (60) sixty days before your scheduled arrival date for monthly rentals.

· "No Shows” will forfeit all rental monies collected.

· Storm Policy/Road Conditions: No refunds will be given for storms. The main paved road (Ashland Mtn Road) and gravel driveway to Hawk's View House are well maintained but not plowed for snow in the winter. Sorry No Refunds due to road conditions. However, if a severe storm is predicted prior to your scheduled arrival date we will re-book you for another date.

· Travel Insurance: If you wish to purchase travel insurance, go to www.InsureMyTrip.com for details and to purchase.

RENTAL POLICIES:

· NO SMOKING inside the house: Evidence of smoking inside will result in additional cleaning charges as necessary to clear odor and smoke damage. You may smoke outside on the porches, but you must properly dispose of your cigarette butts. Smoking materials not disposed of accordingly will result in additional cleaning service charges. Please DO NOT THROW CIGARETTE BUTTS IN THE YARD OR GARDEN.

· Maximum Occupancy: The maximum number of quests is limited to (6) six persons.

· Pet Policy: Pets are only permitted at Hawk's View with prior approval. No more than 2 Pets maximum. A $70 weekly fee per Pet applies. For rentals less than 1 week the fee is $15 per day per pet. No Dogs are allowed in the flower garden in the front of the house. No pets are allowed on any furniture or beds inside the house or sleeping on the black wool rug in the second floor bedroom. Evidence of animals on the furniture will result in additional cleaning charges. Pet owners are responsible for any damages caused by their pets. Please, if you must sleep with your pet than bring your own sheets, blankets, or comforters.

· Septic Tank: The septic system is very effective; however it will clog if improper material is flushed. DO NOT FLUSH anything other than toilet paper. No feminine products or cat littler should be flushed at anytime.

· Well: This house has a mountain well so please conserve water.

· Children should be watched at all times: Guardians should take care to watch their children carefully on the decks and surrounding property, which is steep. Renters that have children or guests under the age of 12 acknowledge by signing this agreement that the owner has informed them of the dangers of the decks and property and is held blameless in the event of injury.

· Please DO NOT rearrange furniture or decorations. DO NOT take any furniture outside. You are responsible for leaving the house damage free and in acceptable condition.

· NO OUTSIDE FIRES are permitted except in the grill.

· NO DISCHARDING OF FIREARMS are permitted on the property.

· Contact us IMMEDIATELY if you encounter any maintenance or equipment problems. We will make every effort to correct any problems or have repairs made as soon as possible.

· Any undue and/or unreasonable cleaning of the house immediately subsequent to your departure shall result in an additional cleaning charge of ($25.00) per hour.

CHECK-IN POLICY:

· Check in is at 3:00 PM. If you would like to check in early, pre-approval is required if the house is available. If you are unfamiliar with the area, we strongly advise that you arrive before dark; it's easy to get lost. Guests assume all risk for "late” arrival.

· Cleaning and Repairs: Please notify us of any cleaning problems or maintenance/ equipment problems within 1 hour of your arrival. If you are a late arrival, please contact us before 10:00 AM the next morning. If we are not notified, we will consider everything was found to be clean and to your satisfaction. We will make every effort to correct any problems at once, but due to workload of service personnel or parts availability we can make no guarantees that repairs will be accomplished immediately. Due to the high elevation of the house, along with mountain storms and winds, TV reception is not guaranteed.

CHECK-OUT INSTRUCTIONS:

In order to keep our cleaning cost lower and to avoid any additional charges to your MC/Visa, we ask our renters to agree to the following check-out instructions.

· Check out is 10:00 AM: (unless pre-approved for late check-out)

· Our area does not have garbage pick-up at the house; therefore it is the responsibility of each Guest to dispose of his or her garbage and recyclables. The garbage/recycling facility is a short distance from the house. Take Wing Road to 226 and turn left and head towards Bakersville. The facility is 2 miles away on the left side of the road. There is no charge to disposal of trash and recyclables. Hours: 6:30 am to 7:00 PM Daily, Closed on Wed. and Sun.

· Wash all dishes and remove from dishwasher and place in cupboards

· Remove all food from the refrigerator and cabinets, wipe out refrigerator and DO NOT turn off refrigerator.

· Remove all used linens from the beds and leave on top of the beds.

· Place all used towels, washcloths and kitchen linens in the bathrooms. Please hang them up so they can air dry incase house keeping cannot arrive until the next day.

· Turn OFF monitor heater.

· Due to high winds please return hammock and hummingbird feeder to utility room upon departure.

· If you unhook the cable wires from TV to hook up game stations please replace these wires. If this is not done, there will be additional charge of $15 to rehook up the TV

· Close and lock all windows and doors.

· Report any problems with the house to us at departure.

Please note that the property owners of Hawk’s View House are not liable for the following: unintentional or intentional injuries to Guests or pets caused by any means: any accidents, injuries or illness that occur while on the premises, acts of theft, vandalism or damage to Guests personal property and any inconveniences caused by Acts of God including bad weather (rain/storm/cold). By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.